Privacy Policy

This Privacy Policy describes how www.keepcloth.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Privacy Statement

We take your privacy very seriously, and this Privacy Statement explains how we collect, use, share, and process your information. We will not contact you by phone or mail for marketing purposes. We will use any information you provide to us responsibly, keep it secure, and will not use it in a way that you have not consented to.

Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes Anonymous Data linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that we cannot identify you from it, whether combined with other information or otherwise.

Promote Safety and Security

We follow the principles of legality, fairness, and transparency, use and process the least amount of data necessary within the scope of limited purposes, and take technical and managerial measures to protect data security. We use Personal Data to help authenticate accounts and user activity, and to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping to keep our products and services safe.
The following is a description of the types of personal data we may collect and how we use it:

What Personal Data We Collect:

I. Data Provided by You:
We collect Personal Data that you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in online surveys, use our online help or live chat tools. If you make a purchase, we collect personal data related to the purchase. This data includes your payment data, such as your credit or debit card number and other card information, other account and authentication information, and billing, shipping and contact details.

II. Data About the Use of Our Services and Products:
When you visit our website, we may collect information about the type of device you are using, your device's unique identifier, your device's IP address, your operating system, the type of internet browser you are using, usage information, diagnostic information, and location information from or about your computer, phone, or other device on which you install or access our products or services. Where available, our Services may use GPS, your IP address, and other technologies to determine the approximate location of your device so we can improve our products and services.

When Do We Collect Information?

We collect information about you when you register on our site, place an order, subscribe to our newsletter, or enter information on our site.

How We Use Your Personal Data:

We may use information collected when you register, make a purchase, sign up for our newsletter, respond to surveys or marketing communications, browse the site, or use certain other site features:
Personalize the user experience by offering preferred content and offerings.
Improve our website services.
Respond promptly to your customer service requests.
Process your transactions quickly.
Send periodic emails about your order or other products and services.
How do we protect visitor information?
Your personal information is stored behind secure networks and is only accessible to a limited number of individuals who have special access to such systems and are required to maintain the information confidentiality. Additionally, all sensitive information that you provide is encrypted using Secure Sockets Layer (SSL) technology.
When users place an order, enter, submit, or access their information, we implement various security measures to ensure the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Definition of "cookies":

A cookie is a small piece of data stored on a user's hard drive that contains information about the user. We use both session cookies and persistent cookies. Cookies allow us to track and target user interests as a whole by analyzing popular areas and products to enhance the future experience of our website. Cookies do not cause damage to your computer system or files and only the website that sent you the specific cookie can read, modify, or delete that cookie. If you do not wish to have information collected through the use of cookies, most browsers have simple procedures in place that allow you to delete existing cookies, automatically reject cookies, or give you the option to refuse or accept the transfer of specific cookies to your computer.

Use of Cookies:

• Help remember and process items in the shopping cart.
• Analyze user preferences for future visits.
• Track ads.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser (such as Internet Explorer) settings. The steps to modify your cookies may vary between browsers, so please check your browser's Help menu to learn the correct way to do so. Disabling cookies may interfere with the website's performance.

Disclosure of personal information:

We provide certain personal data to strategic partners who work with us to provide our products and services or to help us market to customers. We only share personal data with these companies to provide or improve our products, services, and advertising; we do not share personal data with third parties for third-party marketing purposes without your prior express consent.
Data disclosure, storage, transfer, and processing

I. Fulfillment of legal obligations:

Due to mandatory laws of the European Economic Area (EEA) or the country where the user is located, certain legal acts exist or have occurred, requiring the fulfillment of certain legal obligations. Processing of personal data for EEA residents - Our processing of your personal data will be lawful if you reside in the EEA, as described below: Whenever we require your consent to process your personal data, such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) (“GDPR”).
If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to know"), port it to new services, and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us at the contact information below [or insert alternative instructions for sending access, deletion, correction, and portability requests].
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
II. For the proper implementation or application of this document:
We may share personal data with all of our affiliates. We may transfer any and all personal data. We may also disclose Personal Data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or our users.
III. Legal Compliance and Security or Protection of Other Rights:
It may be necessary for us to disclose personal data in response to laws, legal processes, litigation, and/or requests from public and governmental authorities inside or outside your country of residence. We may also disclose personal data if we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement, or other matters of public importance.
Link to the privacy policy of third-party service providers used by the APP:
Google Play Services
Google Analytics for Firebase
Firebase Crash Analysis
Facebook
Bugly SDK crash analysis
We would like to inform you that whenever you use our services, we collect (via third-party products) data and information on your mobile phone, known as log data, if there is an error in the application. Log data may include information such as your device's Internet Protocol (IP) address, device name, operating system version, application configuration, time and date, and other statistics about your use of our services.

Third-Party Sites and Services:

When customers operate links to third-party websites with which we have a relationship, we disclaim any obligation or responsibility for the privacy policies of such third parties. Our websites, products, and services may contain links to, or your ability to access, third-party websites, products, and services. We are not responsible for the privacy practices employed by these third parties, nor are we responsible for the information or content contained in their products and services. This privacy statement applies only to data we collect through our products and services. We encourage you to read the privacy policies of any third parties before proceeding to use their websites, products, or services.

How does our website handle do-not-track signals?
We respect do-not-track signals and do not track, plant cookies, or use advertisements when Do Not Track (DNT) browser mechanisms are in place.

Does our website allow third-party behavioral tracking?
It is also important to note that we do not allow third-party behavioral tracking.
Data Security, Integrity, and Retention:
We use reasonable technical, administrative, and physical security measures to protect and help prevent unauthorized access to your data and to properly use the data we collect. We will retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is required or permitted by law.

Your Rights:

We take reasonable steps to ensure that your personal data is accurate, complete, and up-to-date. You have the right to access, correct or delete the personal data we have collected. You also have the right to restrict or object to the further processing of your personal data at any time. You have the right to receive your personal data in a structured and standardized format. You can lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and security of your personal data, we may ask you to provide data to confirm your identity and right to access such data, and to search and provide you with the personal data we maintain. In some cases, applicable law or regulatory requirements permit or require us to refuse to provide or delete some or all of the personal data we maintain. You can contact us to exercise your rights. We will respond to your request within a reasonable timeframe (in any event, not to exceed 30 days).

In keeping with fair information practices, in the event of a data breach, we will take the following responses:
We will notify users by email:
• Within 7 working days
We also agree with the Individual Redress Principle, which requires individuals to have legally enforceable rights against data collectors and processors who do not comply with the law. This principle not only requires individuals to have enforceable rights over data users but also requires that individuals have recourse to courts or government agencies to investigate and/or prosecute breaches by data processors.

Email Collection:

We collect your email address to:
• Send messages, respond to inquiries and/or other requests or questions.
• Process orders and send order-related information and updates.
• Send you additional information and text messages related to your products and/or services.
• Pitch to our mailing list or continue sending emails after the original transaction has occurred.

In order to comply with CAN-SPAM, we agree to the following:
• Not use false or misleading subject lines or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our corporate or website headquarters.
• Monitor the compliance of third-party email marketing services (if used).
• Quickly accept opt-out/unsubscribe requests.
• Allow users to unsubscribe using a link at the bottom of each email.
If you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email, and we will immediately remove you from all correspondence.

Changes to This Policy:

We reserve the right to make changes to this Privacy Policy and any of our policies or procedures regarding the handling of information collected through the Site without notice. You can determine when this Privacy Policy was last revised by referring to the date at the top of this page. Any changes to our Privacy Policy will become effective upon posting of the revised Policy on the Internet, accessible through the website. Use of this site after such changes constitutes your acceptance of the revised policy then in effect. We encourage you to review our Privacy Policy periodically to ensure familiarity with our latest version.

Contact:

For more information about our privacy practices, if you have any questions, or if you wish to make a complaint, please email support@keepcloth.com.
Company: Operated by ECOMSHARK LLC
Phone number: +1(318) 200-9712
Email:support@keepcloth.com
Company Address: 1309 Coffeen Avenue STE 1200 Sheridan WY 82801, USA